Dear Yahoo:

I do realize that your email services are free. However, that doesn't mean that your service should suck on a regular basis. I am constantly having problems. Especially this week. I don't know what's going on in your part of the world, but in my most sincere voice: FIX THE EFFING PROBLEM!

I don't know why every time I try to clear out my spam folder you tell me that there was a problem with the delete button. You put the delete button there. Make it work! I personally don't want spam sitting in my email. Call me paranoid, but getting a virus on my work computer is not my idea of fun. Just delete the shit and we would all be happy.

Or, better yet, just be like Gmail and hide the spam folder so I don't see that I have 200+ spammy emails sitting there. OR...even better than that!...be like Gmail and don't allow so much spam! OR AGAIN! Gmail also doesn't have these HUGE animated ads all over my email that slows everything down because my workplace watches everything and if it even remotely looks like a video (God forbid!), then they must block it. See, Gmail just puts a simple text ad at the top. It takes no time to load and I didn't even realize it was there until after a few months of using my Gmail account.

Here's another thing, when I type up an email or reply to someone and I hit the send button...SEND IT! Don't tell me every.single.time that there was an error in communicating with the server or whatever your excuse is. I mean, it's your server, right? Don't you know where it is? Shouldn't you be able to communicate with it whenever?

Here's the funny thing about the send button problem. If I save my email as a draft, go to different website and then come back to Yahoo, I can send my draft without a problem. But why put a send button there in the first place if you want me to go through 3 other steps before I actually send my email? Why not just have a message that says, "If you want to actually send these witty and wonderful emails, you must first save it, go to another website and then come back to Yahoo to actually send the email. Yes, we could just put a send button on here in the first place, but that would be making the lives of our customers EASY. And we can't have that, now can we?"

Anyway, Yahoo, the point is, fix your buttons. You have them there for a reason and we kind of like to use them. And I've been a loyal Yahoo-er (Yahoo-ee?) for quite some time. The only reason I even started a Gmail account in the first place was for school. I could just dump all my school emails there without having to log out of my personal email and into another Yahoo email. But, if this problem persists, then I will just have to dump you forever.

Your attention to this matter would be greatly appreciated as I have a life to get to, which includes a lot of emailing. And I really don't want to wait anymore.

Yours truly,
Amie

P.S. If all your servers are located in Haiti, then I might understand the "communication errors." But not a single GOOGLE (yeah, that's right...I said GOOGLE) search turns up anything about Yahoo having servers in Haiti. So, no excuses, Yahoo.